Apr. 28th, 2010

yvi: Kaylee half-smiling, looking very pretty (Default)
[personal profile] yvi

Title:
Allow paid account users to upgrade to premium paid accounts

Area:
accounts, shop

Summary:
Paid account users should be able to pay the point difference between their current account level and a 6/12 month premium paid account to get upgraded.

Description:
If you have a 'normal' paid account on Dreamwidth right now, but would like to have a premium paid account (maybe someone else gifted you the paid account time, maybe you suddenly realized you need those 500 extra notifications, whatever), it would be good if you could just pay the difference in Dreamwidth points and convert your account to a premium paid account.

I admit I have no idea what would happen now if I just purchased a premium paid account in the store right now and because I am not interested in having one at the moment, I am not going to try. However, it looks like someone who has a few months left of regular paid account time pays the same price as someone who has a free account. Since from looking at another bug in the bugtracker I just learned that there is currently no downgrading from a premium to a regular paid account, it obviously won't be the case that you would have a premium paid account for 6/12 months and then be downgraded to a regular paid account. So I think the system should calculate how many points the remaining regular paid time you have on your account is worth and subtract that from your order.

Examples of how I think it would work:

A regular paid user has two months left on their paid account. That's 60 Dreamwidth points. They go into the shop and select 6 months of premium paid account time, which is worth 250 points. The system should ask the user whether they want to upgrade their account level and then tell the user that they need 190 points to perform the upgrade.

A regular paid user has 10 months left on their paid account. 6 months paid time is 175 points, 12 months is 350, and from there on the system should probably make some sensible calculations and rounding and so on, so I'd gather 10 months is worth about 290 points. The user goes into the shop and selects 12 months of premium paid account time, which is worth 500 points. The system should ask the user whether they want to upgrade their account level and then tell the user that they need 210 points to upgrade their account.

The calculations with rounding are probably going to be a bit tricky to implement - rounding down to the nearest full month and then having fixed values for those would probably be easiest, but with the points system, there can also be smaller steps. There can also be situations where the users gets Dreamwidth points back - which isn't bad, in my opinion, as that doesn't mean Dreamwidth will have to pay back money, it just means the points can be used for something else. But I think it's worth it so that users can upgrade their account without having to wait or feeling like they are losing something.

(And I certainly know that I have been hesitant to gift paid account in the past because I didn't know whether the user would maybe want a premium account)

Poll #2939 Allow paid account users to upgrade to premium paid accounts
Open to: Registered Users, detailed results viewable to: All, participants: 36


This suggestion:

View Answers

Should be implemented as-is.
16 (44.4%)

Should be implemented with changes. (please comment)
0 (0.0%)

Shouldn't be implemented.
6 (16.7%)

(I have no opinion)
14 (38.9%)

(Other: please comment)
0 (0.0%)

yvi: Kaylee half-smiling, looking very pretty (Default)
[personal profile] yvi

Title:
Make /help redirect to /support

Area:
navigation, not getting lost

Summary:
http://www.dreamwidth.org/help should redirect to http://www.dreamwidth.org/support/

Description:
Along the lines of http://dw-suggestions.dreamwidth.org/320624.html , it is really confusing to get a 404 when accessing http://www.dreamwidth.org/help.

Poll #2940 Make /help redirect to /support
Open to: Registered Users, detailed results viewable to: All, participants: 62


This suggestion:

View Answers

Should be implemented as-is.
61 (98.4%)

Should be implemented with changes. (please comment)
0 (0.0%)

Shouldn't be implemented.
0 (0.0%)

(I have no opinion)
1 (1.6%)

(Other: please comment)
0 (0.0%)

eruthros: Delenn from Babylon 5 with a startled expression and the text "omg!" (Default)
[personal profile] eruthros

Title:
If a user has opted out of PMs, remove "send message" from the hover menu

Area:
menus

Summary:
When someone has opted out of receiving PMs, the hover menu still shows "send message;" it would be great if it didn't.

Description:
Because the hover message shows "Send message" for everyone, regardless of whether or not they can receive messages, sometimes I click on the send message link, type up a whole message, click send, and only then get the message that it's not possible to pm that user.

It's not a huge deal, because I always find the message text still there when I go back a page, but it's a pain! And it surprises me every time it happens. The other text stuff in the hover menu does check in with the profile settings etc -- it asks me if I want to subscribe to someone I'm not subscribed to, or if I want to unsubscribe from someone on my circle -- so it seems like it might not be a huge drain on resources to check in with the PM settings, too.

Another possible fix would be if the compose-message window itself popped up a warning when the to: [username] box was filled out. It could warn if the user doesn't accept PMs, or if the username isn't registered on Dreamwidth.

Poll #2941 If a user has opted out of PMs, remove "send message" from the hover menu
Open to: Registered Users, detailed results viewable to: All, participants: 73


This suggestion:

View Answers

Should be implemented as-is.
73 (100.0%)

Should be implemented with changes. (please comment)
0 (0.0%)

Shouldn't be implemented.
0 (0.0%)

(I have no opinion)
0 (0.0%)

(Other: please comment)
0 (0.0%)

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