vickyblueeyez: (Default)
Vicky Victoria ([personal profile] vickyblueeyez) wrote in [site community profile] dw_suggestions2011-12-21 08:46 am

Paid Account Trial

Title:
Paid Account Trial

Area:
paid time

Summary:
Give users the option to have paid time for a certain length of time so see if they like it.

Description:
LJ had a feature where for free, you get two weeks of paid time. I think this would be useful for DW. By having this, users can preview what it's like to have paid accounts and therefore, if they like it, they would be more inclined to buy it. I would like to preview what it's like myself but am hesitant because I do not want to end up wasting money if I don't like it.

Poll #8877 Paid Account Trial
Open to: Registered Users, detailed results viewable to: All, participants: 87


This suggestion:

View Answers

Should be implemented as-is.
21 (24.1%)

Should be implemented with changes. (please comment)
5 (5.7%)

Shouldn't be implemented.
34 (39.1%)

(I have no opinion)
25 (28.7%)

(Other: please comment)
2 (2.3%)

erik: A Chibi-style cartoon of me! (Default)

[personal profile] erik 2011-12-26 02:21 pm (UTC)(link)
The ticky box I wanted to check would have said something like "Shouldn't be implemented, with changes."

There is already a system in place to "try out" a paid account: buy it for a month. $3 is nothing.

But what [staff profile] denise said about the fact that $3 is still a lot more than free is also true. Especially if you have to go through the whole process of setting up your billing info etc before you can actually spend the $3.

What if there were a system whereby upon buying the first month ever of paid time you received 2 months, and the $3 was fully refundable until the first month was over. This would add a little extra incentive to the idea of starting a paid account (two for one!) and reassure some of the wafflers that if they hate it they can easily send it back.

There would have to be a: a way to flag each account that they'd already received the free trial (to—as people have suggested—keep people from canceling on day 28 again and again), and b: a way to refund people's money, which I assume might already exist.
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2011-12-26 02:26 pm (UTC)(link)
We can issue refunds, yeah, but it has to be done manually through the payment processor frontend, which is a very annoying and tedious and irritating process.