msilverstar: (Default)
msilverstar ([personal profile] msilverstar) wrote in [site community profile] dw_suggestions2011-09-04 10:27 am

better error message for link to private list while logged out

Title:
better error message for link to private list while logged out

Area:
user interface

Summary:
I sometimes get logged out by accident, that's fine, I understand. But the error message is user-hostile and very likely to fluster less experienced users.

Description:
I have a named reading filter named "v" that I generally use to avoid big feeds and such. When I get logged out and try to reload the page, I get the following error message:

Forbidden

You don't have permission to access /read/v on this server.
Apache/2.2.11 (Ubuntu) mod_apreq2-20051231/2.6.0 mod_perl/2.0.4 Perl/v5.10.0 Server at msilverstar.dreamwidth.org Port 80

It would be eversomuch nicer to see something like this:

Error: you can't see filters because you aren't the logged user for this account

(with an option to log in)

Poll #8380 better error message for link to private list while logged out
Open to: Registered Users, detailed results viewable to: All, participants: 56


This suggestion:

View Answers

Should be implemented as-is.
49 (87.5%)

Should be implemented with changes. (please comment)
0 (0.0%)

Shouldn't be implemented.
0 (0.0%)

(I have no opinion)
7 (12.5%)

(Other: please comment)
0 (0.0%)

denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2011-10-27 05:41 am (UTC)(link)
We see in the logs every time there's a server error -- which is not the same as errors shown to the user; it's errors of the form "uninitialized warning at line 3494" type, not the "Oops! Something bad happened!" shown in the browser. We do already monitor the error logs for the server errors and try to patch those ([staff profile] karzilla does a lot of work on that); I'm pretty sure there's no real way to trap and notify about in-browser, in-app errors that users see, not without going through and putting warning lines on each of them, and if you're doing that you might as well just go ahead and make the suggested changes while you're at it.
azurelunatic: Vivid pink Alaskan wild rose. (Default)

[personal profile] azurelunatic 2011-10-27 05:53 am (UTC)(link)
Ahhh, wrong kind of error. My mistake!