Making it easier to get to Support

[aedifica]

Title:
Making it easier to get to Support

Area:
site navigation

Summary:
Make http://support.dreamwidth.org/ redirect to http://www.dreamwidth.org/support/ .

Description:
Currently if you go to http://support.dreamwidth.org/ you get a page telling you "There is no user support at Dreamwidth Studios." I think it'd be great if instead it automatically redirected to the Support page, http://www.dreamwidth.org/support/ .

(Besides, Dreamwidth has excellent user support, it's a lie to say there's none! *grin* )

Poll #5131 Making it easier to get to Support

Open to: Registered Users, detailed results viewable to: All, participants: 82

View Respondents

This suggestion:

View Answers

Should be implemented as-is.
72 (87.8%)

Should be implemented with changes. (please comment)
4 (4.9%)

Shouldn't be implemented.
3 (3.7%)

(I have no opinion)
2 (2.4%)

(Other: please comment)
1 (1.2%)

Comments

[marahmarie]

You and I can part ways if you want. At least we agree (and that is a relief to me) that since we both intuitively understand how link structure and domain hierarchies work on LJ/DW, this suggestion would make little sense - at least, not for us. For others who don't have that internal sense of LJ's/DW's organization, yes, your mileage may indeed vary.

My ultimate point being, the suggestion, to my mind, at least, also opens up a security risk - the chance that someone with ill intent may use the subdomain location to redirect it to a website that has nothing to do with DW at all.

http://dw-suggestions.dreamwidth.org/485751.html?thread=2905463#cmt2905463

Make of it what you will... *shrugs*

[aedifica]

By the way, I realized the other day why *I* instinctively go to "support.dreamwidth.org" instead of "dreamwidth.org/support"--it's because I go to support.dell.com almost daily for work. :-)