starwatcher: Western windmill, clouds in background, trees around base. (Default)
StarWatcher ([personal profile] starwatcher) wrote in [site community profile] dw_suggestions2010-02-17 07:40 pm

Add email hosting service

Title:
Add email hosting service

Area:
Server use (?)

Summary:
I'd like to see a separate, paid feature, wherein Dreamwidth offered email hosting service.

Description:
Since becoming net-capable, I seem to change my ISP every couple of years. (Usually to upgrade to better/faster service.) Changing my email addy each time is an irritation. Obviously, I need a permanent addy that won't change with my ISP.

I was considering G-mail, but the recent forced opt-in of Buzz makes me reconsider. That kind of behavior is why I prefer to pay DW than LJ for my social networking.

But any free email service - Yahoo, Hotmail - has similar problems with ads and promoting 'features'. I am considering paying a hosting service, buying a domain name, and using that as an email base. But I'm pretty non-tech-inclined, and afraid of jumping into issues I don't know how to handle.

I wondered if DW would be open to hosting an email service, for a stated monthly fee above the regular costs.

The service probably wouldn't be a BIG draw, so I suspect (hope) the servers could handle it, especially if storage space is limited and temporary. Nothing like Gmail's 7000+ MB, but enough that people can send/receive several large files before downloading to their own computer.

It may be just a pipe dream, but I'd sure like to have starwatcher @ dreamwidth.org as an email addy.

Poll #2305 Add email hosting service
Open to: Registered Users, detailed results viewable to: All, participants: 43


This suggestion:

View Answers

Should be implemented as-is.
2 (4.7%)

Should be implemented with changes. (please comment)
1 (2.3%)

Shouldn't be implemented.
33 (76.7%)

(I have no opinion)
7 (16.3%)

(Other: please comment)
0 (0.0%)

thorfinn: <user name="seedy_girl"> and <user name="thorfinn"> (Default)

Job Too Hard

[personal profile] thorfinn 2010-02-18 04:00 am (UTC)(link)
Email as a service is much much harder to do right than people realise.

Even Dreamhost (one of the best hosting groups around) has pretty much pushed everyone at gmail instead, because it's a very expensive service to run correctly.
thorfinn: <user name="seedy_girl"> and <user name="thorfinn"> (Default)

Re: Job Too Hard

[personal profile] thorfinn 2010-02-18 08:38 am (UTC)(link)
It's a great question, in a way, "why is email so hard to do properly?" I wish it wasn't.

My team at work is responsible for a major high availability email platform for an ISP, and I've run my own mail server for personal use since... 1997 or so, and I can definitely say that doing it right is a nasty and complicated exercise. "Email" isn't a simple single system - it's potentially a bunch of complicated moving parts that have to work really well together.

The unfortunate root cause is that email was originally invented in the long distant past when the Internet was almost entirely a safe and friendly place. :-/ Since then, a whole lot of stuff has happened which has made email a very complicated thing to do well, ranging from a multitude of possible ways to access email, to the widespread issues of spam, hacking, etc.

As far as email services goes, gmail accessed via IMAP, with the GMail Lab "better IMAP" turned on, actually works rather well.
havocthecat: the lady of shalott (Default)

Re: Job Too Hard

[personal profile] havocthecat 2010-02-18 02:24 pm (UTC)(link)
So, out of curiosity (for those of us who aren't computer geeks by trade, but just by hobby), what exactly does "better IMAP" do that makes it, well, better?
thorfinn: <user name="seedy_girl"> and <user name="thorfinn"> (Default)

Re: Job Too Hard

[personal profile] thorfinn 2010-02-19 01:26 am (UTC)(link)
The "Better IMAP" Gmail Lab is helpful because it additionally allows you to select what Gmail "Labels" show up as "Folders" in your mail client.

Specifically useful is being able to turn off the "All Mail" and "Starred". :-)
thorfinn: <user name="seedy_girl"> and <user name="thorfinn"> (Default)

Re: Job Too Hard

[personal profile] thorfinn 2010-02-19 01:25 am (UTC)(link)
"IMAP" is the most commonly used communication protocol that allows your mail client to access the email stored on a mailserver. So instead of using gmail via their website, you can access the same mail account via whatever mail client you choose (Thunderbird, Apple Mail, etc).

Getting Started with IMAP for Gmail: http://mail.google.com/support/bin/answer.py?hl=en&answer=75725

GMail Supported IMAP client list: http://mail.google.com/support/bin/answer.py?answer=75726

The "Better IMAP" Gmail Lab is helpful because it additionally allows you to select what Gmail "Labels" show up as "Folders" in your mail client.
pauamma: Cartooney crab wearing hot pink and acid green facemask holding drink with straw (Default)

Re: Job Too Hard

[personal profile] pauamma 2010-02-18 04:49 pm (UTC)(link)
Judging by the amount of backscatter I get, even receiving email correctly appears to be hard for many people, let alone storing it and retrieving it on demand.
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2010-02-18 04:42 am (UTC)(link)
FYI, paid accounts do have a @dreamwidth.org email address -- it just forwards to your 'real' address. (I've been using my LJ forwarding address as my email address for everything for years, etc, since I have a permanent account there and will always have that address.)

It does get a lot of spam, though, because spammers dictionary-attack most services known to offer email addresses and harvest usernames where they can. (We do run SpamAssassin on the incoming forwarding queue; we don't *drop* any spam-flagged mail, but we do spam-flag it, and hope that your email client knows what to do with it.)
chagrined: Marvel comics: zombie!Spider-Man, holding playing cards, saying "Brains?" (brains?)

[personal profile] chagrined 2010-02-18 05:00 am (UTC)(link)
O/T for the suggestion itself, but fyi, you can disable Buzz in Gmail, in case you were not aware: https://mail.google.com/mail/?shva=1#settings/buzz

(It's still opt-in by default, but you can turn it off, so I wouldn't call it a forced opt-in.)
lightgetsin: The Doodledog with frisbee dangling from her mouth, looking mischievious, saying innocence personified. (Default)

[personal profile] lightgetsin 2010-02-18 01:51 pm (UTC)(link)
This is what gmail is for, and they have a lot more resources to do it right.

[personal profile] feathertail 2010-02-18 06:30 pm (UTC)(link)
A lot of us, though, me included, were freaked out by Buzz. And then we were freaked out more by the realization that there's no good replacement for Gmail. You can say we're making a big deal out of nothing, but more insightful tech writers than me have pointed out the problems with what happened ... as well as the fact that Google, a company that did testing to determine which of 40+ shades of blue should be used in a UI, can't have released Buzz the way they did unless it was on purpose. (So much for "Don't be evil.")

Having an @dreamwidth.org email address is one of the big things I actually consider when thinking of getting a Dreamwidth account, even if it's just a forwarding address. I guess I'm just going to have to learn how to set up a mail server on my webhosting space.

[personal profile] zaluzianskya 2010-02-19 12:02 am (UTC)(link)
What exactly is the huge problem with Google Buzz? All I can seem to find is that it shows who you're following, which is something you can hide... And you can turn it off completely, anyway. I'm not trying to say you're wrong or that there might not be problems with it, I'm just very confused about all of it.
kyrielle: painterly drawing of a white woman with large dark-blue-framed glasses, hazel eyes, brown hair, and a suspicious lack of blemishes (Default)

[personal profile] kyrielle 2010-02-19 12:51 am (UTC)(link)
They've partially fixed it or begun to, but when first rolled out, it auto-added your more frequent contacts, and auto-linked some of your accounts (such as the Google feed reader), exposing your data from those accounts/sites to your frequent email friends AND associating them with your email address. (Google has pointed out that it only ever exposed "public" data from those sites, but what I might share publically under a feed-reader or other account handle I might NOT share publically under my email address to my boss, say. (Not that I email my boss from Google, either.)

For a particularly painful example, one woman's third-most-talked-to-contact? Was her abusive ex-husband.

And initially, disabling Buzz DIDN'T disable the auto-adds and people kept coming back, I'm told. I don't know. I looked at it, shuddered, and decided I was too tired to even bother.

http://www.csmonitor.com/Innovation/Horizons/2010/0217/Google-rep-suggests-Buzz-backlash-was-unexpected has a short writeup and some links. http://www.google.com/support/forum/p/gmail/thread?tid=6e85df808f43a8c9&hl=en is from the google support forums. And http://gizmodo.com/5470696/fck-you-google is the abusive-ex-husband case (although as the link may suggest, the tone and language are aggressive - and it's not bleeped out in the main body of the post).
thorfinn: <user name="seedy_girl"> and <user name="thorfinn"> (Default)

[personal profile] thorfinn 2010-02-19 01:35 am (UTC)(link)
It looks more like a rush-job issue to me.

Normally Google does alpha/beta testing of new things via their "friends and family" network, and apparently they didn't do that with Buzz for some reason. If they had, I suspect the "privacy issues" would have cropped up.

Why it was rushed out the door, nobody has said that I am aware of.

If you're setting up a mailserver, I recommend:

postfix
spamassassin
postgrey
courier imap or uw imap

Presumably your webhosting space gives you a static IP address that is yours alone and a server (which may be virtual, but that's fine) of your own to play with - if not, you'll need one.

[personal profile] feathertail 2010-02-19 02:14 am (UTC)(link)
This article suggests that it may have been deliberate ...

And I'd need a static IP address? Agh. >.< That'd double my yearly webhosting bills. Heh, and then I'd have to hope it wasn't blacklisted by anyone ...
thorfinn: <user name="seedy_girl"> and <user name="thorfinn"> (Default)

[personal profile] thorfinn 2010-02-19 03:44 am (UTC)(link)
Re: Google Buzz

Yeah, deliberate pressure to release ASAP almost certainly existed. Whether or not it was deliberate decision from on high or just a mid-tier project manager cutting a corner to skip the usual alpha/beta testing phase, we'll never know without someone internal to Google leaking some email.

Re: Email Server

You sure would need a static IP address. Putting an MX record (the DNS record type which says where to deliver SMTP email) on a dynamic IP address is a recipe for getting your email delivered to someone else whenever your IP address changes.

And yes, blacklisting is a possibility if you're running your own mail server. Not very likely if it's just you and you're properly configured (i.e., not an open relay, or configured to allow mistaken mailbounces) though.
matgb: Artwork of 19th century upper class anarchist, text: MatGB (Default)

[personal profile] matgb 2010-02-19 02:05 pm (UTC)(link)
Deliberate decision to release, yup, I'll buy that.

An understanding that what a bunch of uber geeks led by [livejournal.com profile] brad thought was cool was going to go down like a lead baloon amongst some users?

That's the big problem. I like Buzz, to an extent, and will likely use it more eventually, but I get that others don't.

FWIW, I already had a Google profile (I wanted to test OpenID login), and I wasn't forced to follow anyone--I suspect they didn't test it properly with people with a profile, and rushed it out because it's technically ready.

There are many privacy concerns with gmail, just as there are with any web product.

If you care enough, buy a domain, get the email address pointing somewhere like Gmail, and host your email in the cloud, but be prepared to move around (I don't know if services like Yahoo will host your own account, but Gmail certainly will).
reddragdiva: (Default)

[personal profile] reddragdiva 2010-03-13 06:39 pm (UTC)(link)
This strikes me as well outside DW's core functions and competencies, apart from the one of "do no evil," which is way better than Google's "don't actively go out of your way to be evil but if it just sort of happens then shit, hey."

Basically I love Gmail and would like it without Buzz-like levels of dumbarse ;-)

Mail Software Review

[personal profile] mailenable 2013-07-03 11:49 am (UTC)(link)
I have used some of the other software but mailEnable is really awesome. easy to installation user friendly and really hassle free.