Hide never-completed orders after n days

[cheyinka]

Title:
Hide never-completed orders after n days

Area:
Payments

Summary:
It's disconcerting to see a "waiting for payment" order sitting around for months. It would be less disconcerting if older orders could be hidden.

Description:
The Order History page shows old orders, completed or not. I initially thought that that was a bug, but learned today that it's intentional behavior. However, it's really disconcerting to see an order that will never be completed still showing up as pending, especially when it's been there for over a year.

Denise suggested that I suggest that the system could hide carts older than some number of days, and only show them if explicitly requested. (So here I am.)

I'm imagining something like "One or more orders that aren't completed are hidden because they were opened more than 30 days ago. Show all orders?" with a counterpart "Currently, all orders are visible. Hide never-completed orders more than 30 days old?" (30 seems like a good minimum number of days before a cart won't display by default anymore. 60 or 90 would work too.)

Poll #4944 Hide never-completed orders after n days

Open to: Registered Users, detailed results viewable to: All, participants: 39

View Respondents

This suggestion:

View Answers

Should be implemented as-is.
24 (61.5%)

Should be implemented with changes. (please comment)
2 (5.1%)

Shouldn't be implemented.
0 (0.0%)

(I have no opinion)
13 (33.3%)

(Other: please comment)
0 (0.0%)

Comments

[charamei]

I'm in favour of a longer grace period than 30 days, but other than that I agree.

[ninetydegrees]

Rather than I hide theme I'd like to have a 'Cancel Pending Order' option.