Have extra links to help

[aveleh]

Title:
Have extra links to help

Area:
site interface

Summary:
Although there is already a link for "Help" in the header of every site scheme, having more obvious links to finding help can only help users help themselves. Being able to find this link with little effort means that we're more likely to read FAQs or file requests with Support instead of getting distracted.

Description:
I would love to see a "help" or "FAQ" or "support" link in the footer of each site schemed page. I notice that on other sites where I don't know how to find help, I tend to scroll right down to the bottom of each page, since that's a usual place.

I think it would fit best between the "Site Map" and "Make a Suggestion" of the following list, but the exact location isn't part of my suggestion.

Privacy Policy
Terms of Service
Diversity Statement
Guiding Principles
Site Map
Make a Suggestion
Open Source

(I'm also editing this suggestion to note that the current location of the Help link is not obvious for users who use certain kinds of accessibility software or who browse with style sheets turned off. Dreamwidth follows good practice and organizes the page so that it displays content first, and then the header, and then the footer. This reduces a lot of scrolling, and I love it. However, it does mean that the Help link isn't as easy to find. Which is what also led me to include the following bit.)

I assume this would be annoying as a separate suggestion, but I'd also like to see a "rel link" to the /support/ page from every page.

Poll #1795 Have extra links to help

Open to: Registered Users, detailed results viewable to: All, participants: 29

View Respondents

This suggestion:

View Answers

Should be implemented as-is.
16 (55.2%)

Should be implemented with changes. (please comment)
1 (3.4%)

Shouldn't be implemented.
4 (13.8%)

(I have no opinion)
8 (27.6%)

(Other: please comment)
0 (0.0%)