Review the countries that are at the top of the "country" dropdown in the shop

[swaldman]

Title:
Review the countries that are at the top of the "country" dropdown in the shop

Area:
Shop

Summary:
When paying by credit card in the DW shop, one specifies one's country in a drop-down. This drop-down is alphabetically sorted except for United States, which appears at the top.

Suggestion is to review which countries appear at the top.

Description:
It is fairly common for such dropdowns to promote a few most-common countries out of their alphabetical order and put them at the top of the list.

The Dreamwidth Shop does this with United States.

My suggestion is to review which countries appear at the top in this way: are there others that hold a sufficiently large proportion of the DW paid userbase to merit this treatment? I suggest that 3-5 of the most common countries should appear here, and that a separator should then be inserted in the list to make it clearer what is going on.

Poll #13459 Review the countries that are at the top of the "country" dropdown in the shop

Open to: Registered Users, detailed results viewable to: All, participants: 45

View Respondents

This suggestion:

View Answers

Should be implemented as-is.
23 (51.1%)

Should be implemented with changes. (please comment)
1 (2.2%)

Shouldn't be implemented.
5 (11.1%)

(I have no opinion)
15 (33.3%)

(Other: please comment)
1 (2.2%)

Comments

[denise]

for context, here are our top 10 countries that payments come from, and the percentage of payments represented by transactions from that country:

+----------------------+---------+
| percentage           | country |
+----------------------+---------+
|              77.0446 | US      |
|               6.7883 | CA      |
|               6.0113 | UK      |
|               2.9109 | AU      |
|               1.0752 | NZ      |
|               0.9482 | SE      |
|               0.6554 | DE      |
|               0.3958 | SG      |
|               0.3480 | PH      |
|               0.3277 | FI      |
+----------------------+---------+

so, the US is 77% of payments, and there are only two other countries that represent more than 5% of payments (Canada and the UK). We get more payments from the city of Seattle than we do from New Zealand....

i would not be opposed to pulling out .ca and .uk, but i think any more than that and it'd get unwieldy.

[noracharles]

I use the Dreamwidth shop so rarely it makes little difference to me personally, but generally I tend to find drop down menus that are ordered by a mix of frequency and the alphabet confusing. I also find them unwelcoming, I don't like to be made to feel that I am not the target audience.

If you do go with a combination ordering, I suggest you include all the frequent countries in the alphabetized list as well, so users looking for Canada under C aren't frustrated.

[inthetatras]

My vote "as-is" is for including Canada, UK, and maybe Australia at the top of the dropdown. Any beyond that would make it clunky and possibly confuse people.

[cesy]

Yes to at least Canada and UK, and to repeating them in alphabetical order as well so people can find them either way.